Help starts with the next right action

Something happened online.
Here is what to do.

Do not panic, do not delete evidence, and do not pay more money to a fraudster. Follow the route that fits your situation.

URGENT - FINANCIAL FRAUD

Money was transferred, debited or taken from my account

Call 1930 immediately. The national helpline is for reporting cyber financial fraud.
Contact your bank or payment provider through its official app, card, website or number. Ask how to secure the affected account/card.
File a report at cybercrime.gov.in. Use the official National Cyber Crime Reporting Portal.
Preserve evidence: transaction ID, UPI ID/number, screenshots, messages, website/app details and dates/times.
Change passwords for affected accounts and remove any unknown app or remote access tool.

Call 1930 Open reporting portal ↗

Other situations

Choose your next step

Online abuse, harassment, child sexual content or impersonation

Keep screenshots, profile URLs and messages. Use platform reporting tools and report through the official National Cyber Crime Reporting Portal. In immediate danger, contact local emergency services.

Report cybercrime officially ↗

Suspicious account, phone number, email, website or app

Do not engage, pay or install anything. You can check or report a suspect using the official portal’s “Report & Check Suspect” section.

Check/report a suspect ↗

Device infection, ransomware or organisation incident

Disconnect the affected device from networks if safe to do so. Do not wipe it before preserving details. CERT-In publishes advisories and incident reporting channels.

Visit CERT-In ↗

Before you report

Make your report stronger

Save

Screenshots, emails, messages, profile URLs, call numbers and payment receipts.

Note

Dates, times, transaction IDs, UPI IDs and how contact began.

Secure

Change passwords from a safe device; turn on two-factor authentication; contact your bank.

Avoid

Deleting evidence, sharing OTP/PIN, or paying a “recovery agent”.